Terms of Service
Last Updated: February 2026
1. The Service Agreement
By accessing the Pulsepay platform, you are entering into a binding agreement with Flexstay Corporation (operating as "Pulsepay"). These terms govern your use of our platform and enterprise payment technology, dashboard, and underwriting services.
2. Relationship with Payment Facilitators
Pulsepay provides the technology interface and strategic underwriting for your account. However, the actual processing of payments and movement of funds is conducted in partnership with Finix. Use of our platform requires your acceptance of the Finix Merchant Agreement, which will be provided during your initialization.
3. Settlement and Funding Velocity
- Instant Settlement: Availability of instant settlement is subject to merchant risk profiles and underwriting approval.
- Reserve Requirements: Pulsepay and its partners reserve the right to establish a reserve fund or delay settlement based on transaction risk or high-ticket volume fluctuations.
- Verification: Settlement velocity is contingent upon the timely provision of all requested KYC/AML documentation.
4. IC++ Pricing and Fees
- Transparency: Pulsepay utilizes an IC++ (Interchange Plus Plus) pricing model.
- Pass-Through: All interchange and network scheme fees are passed through at cost, with a transparent Pulsepay platform fee added.
- Adjustments: Fees are subject to change based on network adjustments or changes in merchant processing volume.
5. Acceptable Use and Compliance
- Property Focus: PulsePay provides direct Canadian acquiring, IC++ transparent pricing, and automated payout rails tailored for platforms, enterprise businesses, property managers, and SaaS ecosystems.
- Prohibited Activities: PulsePay services are strictly intended for approved commercial, SaaS, property management, and enterprise platform business categories. Use of the platform for unapproved, illegal, or prohibited high-risk business activities—including but not limited to unauthorized gambling, illegal drug sales, deceptive practices, or unapproved financial services—is strictly forbidden and may result in immediate termination of processing services and API integration.
- Sovereignty: Merchants are responsible for ensuring their use of Pulsepay complies with all local, provincial, and federal regulations.
6. Limitation of Liability
Flexstay Corporation and Pulsepay provide the platform on an "as-is" basis. We are not liable for any indirect, incidental, or consequential damages resulting from third-party network outages or banking system delays.
7. Governing Law
These terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and Alberta and the federal laws of Canada applicable therein.
